Cátedra de Calidad Volkswagen Navarra  
    
    
POSTGRADUATE STUDIES

Quality Volkswagen Navarra Postgraduate Studies

2008-2009

ENROLLMENT DEADLINE Open
CONTACT PERSON José Roberto Hernández:
Phone number: 948425600 (ext.2767)
catedravw@unav.es

Introduction and objectives

The organization of firms has evolved incredibly in the last few years. The consideration of the processes, continuous improvement, the relationship with suppliers, competitors and clients, team work and quality systems are key aspects that all companies, organizations and institutions that desire to lead their own destinies, must learn to manage.

The Chair of Quality Volkswagen Navarra Postgraduate Course, that is given in the School of Economics and Business Administration at the University of Navarra, in colaboration with Fundación Empresa-Universidad, University of Navarra, aims to educate and train a small group of graduates in this field. This way, they will use the knowledge acquired usefully within firms thus helping to introduce the philosophy in companies.

These postgraduate studies are divided int several modules: one on general training and the other on more specific education. They cover the following topics:


CORE MODULE

1. Team work and development of projects. Basic tools.
2. Introduction to quality management and norms.
3. Quality in products and services.
4. Quality in processes.
5. Quality in systems: systems of Quality Management.

SPECIFIC MODULE

1. ISO 9001:2000
2. EFQM
3. Continuous Improvement
4. Six Sigma
5. Process Management


This postgraduate course is directed to satisfy the needs relating to quality which companies have.

Development of the Program

The modules of the Quality Chair of Volkswagen Navarra are given on-line.
The students received training in Pamplona, Navarra, Spain, only at the end of training.
When the student has surpassed the modules on-line. At that time, one week to finish their training will be at the University of Navarra.


MORE INFORMATION:

Tel. 948425600 (ext. 2767)
catedravw@unav.es

Lenght of training


The duration of training depends on each student and will be the basis of their own abilities and time to devote to their training.

It is envisaged that a person can complete theoretical training in three months.

Staff of Professors

The staff of professors includes professionals of Volkswagen Navarra, members of the Chair of Quality Volkswagen Navarra, as well as professionals of the world of quality.

The organization and the management of this program is undertaken by the Chair of Quality Volkswagen Navarra.

Previous Editions

The experience of last editions of the quality postgraduate course has been very positive. Nineteen graduates in each edition of different degrees such as Business, Economics, Chemistry, Biology, Industrial Engineer, Journalism, Law and Nursing were selected by the firms to join the postgraduate course.

After studying the core module of this program, students studied the different specific modules required by the firms. The roles that each student was assigned depended on the specific module that they studied. So, for instance, María Fernández helped to introduce and implant the ISO 9001 in Volkswagen and Jesus Aragón together with some partners introduced the tool Six Sigma, etc…

The philosophy of the program has been rewarded with the first national award in the modality of training and employment of the “Red de Fundación Universidad Empresa”.

To conclude, it can be said that the first editions of the program have been a success and have been truly beneficial for both companies and students.

Edition of Postgraduate Course 2006

Postgraduate Students 2006

Company
ProjectStudent
VOLKSWAGENEFQM, Costs of No-Quality
Elizabeth Isaacs
BSH EstellaEFQM, Continuous Improvement
Elsa Zurbano
Guardian
Customer Quality System
Almudena Martínez
Hussman Koxka
Quality Management System
Maria José Jericó
Cátedra de Calidad
Research Assistant
Maureen Jux
Cátedra de Calidad
PhD Research
Hugo Cruz
Volkswagen
Engine Indicators Management
Iñigo Donazar
Caja Navarra
Suggestions System
Mikel Irigoyen
Cátedra de Calidad
PhD Research
Martin Tanco
BSH Esquiroz
Six Sigma
Leire Sancet
Volkswagen
Auditories
Safwan Sehk
Volkswagen
CMC, Indicators Management
Silvia Rubio
Volkswagen
Personel
Ana Belén Pedrero
Volkswagen
Continuous ImprovementSonsoles De la Rica
Amma recursos
Introducing ISO 9000
Blanca Hidalgo

Edition of Postgraduate Course 2005

Company
ProjectStudent
Caja NavarraManagement in Suggestion Systems
Maite Sánchez Ruiz
Fundación Navarra de la CalidadManagement in Quality Oportunities
Javier Ruiz Arellano
Volkswagen Navarra
Continuous Improvement Projects
Charlotte Pignot
Volkswagen Navarra
Finished Product Auditory
Ana García Montoya
Volkswagen Navarra
Objectives in the Assembly Line Beatriz Amezua
SKF Tudela
Quality System
Ana Isabel Moreno
BSH Estella
Six Sigma Project
Virginia Abiega Acha
Guardian
Quality Provider System
Borja Muga Díaz
Universidad de Navarra
Research in the Car Industry
Catalina Larraín
SKF Tudela
Quality System
Susana Iglesias Sánchez
Janoschka
Introducing ISO 9000
Leticia Poza Coca
Volkswagen-Personal
Absenteism Management
María Esther Ayestarán Garmendia
Empresa propia
Follow up Systems
Manuel Ordóñez

Edition of Postgraduate Course 2004


In the edition of the Postgraduate course 2004 the students carried out the following projects:

Company
ProjectStudent
VOLKSWAGENTrazabilidad y OptimizaciónBorja Barrón
VOLKSWAGENConfección Intranet departamento de Planificación
y Análisis de la Calidad
Iker Ona
VOLKSWAGENMejora del Sistema de Gestión de CalidadJosé Manuel Pérez Belda
CÁTEDRA DE CALIDAD VW NAVARRAEstudio Comparativo de los Modelos de Gestión de la Calidad
aplicados a los Sistemas Sanitarios
Sara Guzmán
MOGOTTEAUXMejora ContinuaSamuel Sevillano
CAJA NAVARRASistema de SugerenciasElena García
IRUMOLDImplantación y Actualización Sistemas de Calidad, Medio
Ambiente y Prevención de Riesgos Laborales
Garbiñe Telletxea Galdurotz
CLÍNICA UNIVERSITARIAUNE-EN-ISO 15189Goretti Azparren Larraya
BOSCH SIEMENS ESTELLAEFQMVíctor Manuel Alonso
GUARDIANImplantación Sistemas de Calidad Andoni Ortega
GUARDIANImplantación Sistemas de Calidad Rosa San Pedro
SKFTS 16949César Sanz
SKFTS 16949David González
THOMPSON ARANZADIISOAranzazu Anaya Casbas

Edition of Postgraduate Course 2003

Alumnos Postgrado 2003

In the edition of the Postgraduate course 2003 the students carried out the following projects:

Company
ProyectStudent
VOLKSWAGENEFQMCésar Campos
VOLKSWAGENMejora ContinuaXavier Guruceta
VOLKSWAGENMejora ContinuaJoseba Pascual
VOLKSWAGENAuditoría de ProcesoValesca Montañés
VOLKSWAGENCentro de PruebasCésar Gutiérrez
KAYABASeis SigmaCarlos Galarreta
CAJA NAVARRASistema de SugerenciasNaiara Martínez
IRUMOLDEFQMMiriam Salvo
SCHNEIDER ELECTRICSeis SigmaSilvia Tablado
BOSCH SIEMENS ESTELLAGestión por procesos y Seis SigmaSergio Álvarez
BOSCH SIEMENS ESQUIROZSeis SigmaMiguel Ángel Toledano
GUARDIANEFQMMikel Ozcoidi
SKFTS 16949Daniel Casado
SKFTS 16949Miguel Ángel San Martín
THOMPSON ARANZADIMejora ContinuaSilvia Martínez
INDUSTRIAS LOTUSistema de CalidadIñigo Uribeecheverría
ALFACINCAISO 9000Maite Osés
GESTIÓN Y ASEG. DE LA CALIDADConsultoría de CalidadJavier Gracia

Edition of Postgraduate Course 2002

In this edition, students carried out the following projects:

Company
ProyectStudent
VOLKSWAGENISO 9000Beatriz Fernández de Arcaya
VOLKSWAGENSistema de CalidadElías Alegría
VOLKSWAGENAuditoría ProcesoMaría Fernández
FAGORTS 16949
Ainhoa Izurrategui
IRUMOLDSeis SigmaMaría Hernández
RHOM&HASS ISO 9000José Miguel Martínez
BSH ESQUIROZ Seis SigmaRaquel Esparza
CAJA NAVARRA Satisfacción de ClientesÁlvaro Reiner
BONDUELLEEFQMAlfonso Antoñanzas
BSH UfesaEFQM y Mejora ContinuaJesús Aragón
BSH Ufesa Seis SigmaGuillermo Nanclares
LOGÍSTICA NAVARRA TS 16949Sergio González
CLINICA UNIVERSITARIA Joint CommissionJon Urkiola
CLINICA UNIVERSITARIAJoint CommissionAna Carvajal
CLINICA UNIVERSITARIAJoint CommissionJuana María Labiano
VEGA MAYOR ISO 9000 Arantzazu Aguirre
VEGA MAYOR Satisfacción de ClientesJuan Jesús Sagüés
SAINT GOBAIN TS 16949Marta Bilbao
GIRAUDISO 9000Fernando Clavijo

Postgraduates in the Chair

Postgraduates 2005

  • Ana García Montoya
  • Ana Isabel Moreno González
  • Beatriz Amezua González
  • Borja Muga Díaz
  • Catalina Larraín
  • Charlotte Pignot
  • Daniel Gabilondo Conde
  • María Esther Ayestarán Garmendia
  • Javier Ruiz Arellano
  • Leticia Poza Coca
  • Maite Sánchez Ruiz
  • Manuel Ordóñez Boyer
  • Susana Iglesias Sánchez
  • Virginia Abiega Acha

Postgraduates 2004

  • Anaya Casbas Aranzazu
  • Alonso Marzo Víctor Manuel
  • Azparren Larraya Goretti
  • Barrón Gutiérrez Borja
  • García San Martín Elena
  • González Jiménez David
  • Guzmán Costabal Sara
  • Ona Iturriza Iker
  • Ortega López Andoni
  • Pérez Belda José Manuel
  • San Pedro Mielgo Rosa
  • Sanz Sanz César
  • Sevillano Santa María Samuel
  • Telletxea Galdurotz Garbiñe

Postgraduates 2003

  • Álvarez Irurzun Sergio
  • Campos Azócar César
  • Casado Burgaleta Daniel
  • Fernández Alonso Nicolás
  • Galarreta Zangróniz Carlos
  • Gracia Sarrasqueta Javier
  • Guruceta Garmendia Xabier
  • Gutiérrez González César
  • Martinez Lehmann Silvia
  • Martínez Blanco Naiara
  • Montañés Weiss Valesca
  • Osés Pardo Maite
  • Ozcoidi Arizmendi Mikel
  • Pascual Goñi Joseba
  • Salvo Tellería Mirian
  • Sanmartin Melero Miguel Ángel
  • Tablado Irigoyen Silvia
  • Toledano Miguel Ángel
  • Uribeechevarria Lanz Iñigo

Postgraduates 2002

  • Aguirre Zubia Arantzazu
  • Alegría Ariño Elías
  • Antoñanzas Alfonso
  • Aragón Hidalgo Jesús
  • Bilbao Herrera Marta
  • Carvajal Valcárcel Ana
  • Clavijo Coello Fernando
  • Esparza Arizpeleta Raquel
  • Fernández de Arcaya Rotellar Beatriz
  • Fernández Ygartua María
  • González Ayesa Sergio
  • Hernández Serrano María
  • Labiano Juana María
  • Izurrategui Aranburuzabala Ainhoa
  • Martínez Lasheras José Miguel
  • Nanclares Gómez Guillermo
  • Reiner Díez Alvaro
  • Sagüés Oroz Juan Jesús
  • Urkiola Becerril Jon

Experiences

Elías Alegría

Elías Alegría: scholar in Volkswagen Navarra. I have really enjoyed the experience because I have had the opportunity to see how a quality department really works in a big multinational company. I have also witnessed the practical application of theoretical concepts that were gained while studying the degree or the postgraduate studies such as JIT, external and internal auditing processes.

Jon Urkiola

Jon Urkiola: Scholar in the Clínica Universitaria.This program has given me the opportunity to see how quality systems used today apply, and the opportunity to learn whilst taking part in a project on the introduction of a management system at a global level. The most important aspect in my particular case has been the opportunity to approach the clinical sector, which is a really attractive and interesting area whilst continuously working with people.

María Fernández

María Fernández: scholar in Volkswagen Navarra. In VW my main role has been helping the company to obtain the certification ISO9001:2000, for which I have had to develop instructions, procedures, process descriptions…All this has positively contributed to further my knowledge of a company in the automobile sector. Not have I done this, but also I have had the opportunity to contribute to the undertaking an internal audit process and a quality management system. Furthermore, within the Quality Construction Automobile department, I am developing a global database to manage all complaints about the audits made within the company.

Enrolment Period

Open Enrolment Period. All those students interested must send their personal data (telephone number, address, e-mail and C.V) to the following mail address: catedravw@unav.es.
More Information:

Tel. 948 425 600 (ext. 2767)
catedravw@unav.es

 Cátedra de Calidad Volkswagen Navarra
 Dirección de contacto: catedravw@unav.es  |  March 2009